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Privacy Policy

Effective Date: 10/4/2025

This Privacy Policy describes how Titan Home Remodeling (“Titan,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, communicate with us, or use our services. By engaging with us, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

When you request an estimate, schedule an appointment, or contact us, you may provide:

  • Name

  • Address

  • Phone number

  • Email address

  • Property details or photos

  • Insurance claim information (if applicable)

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type, IP address, and device information

  • Pages viewed and time spent on our site

  • Cookies or analytics data to improve performance and user experience

2. How We Use Your Information

Titan Home Remodeling uses your information for purposes including:

  • Scheduling inspections, estimates, and appointments

  • Providing project updates and customer support

  • Sending transactional or promotional messages (via SMS, email, or phone)

  • Processing insurance-related restoration claims

  • Improving our website and services

  • Complying with legal obligations

3. SMS/Text Messaging Compliance (A2P 10DLC)

a. Consent

By providing your phone number, you consent to receive text messages from Titan Home Remodeling. These may include appointment confirmations, service updates, or promotional messages.

You can opt out at any time by replying STOP to any text message. After opting out, you may receive one confirmation message. You can opt back in at any time by replying START.

b. Message Frequency

Message frequency varies based on activity and preferences but is generally low volume.

c. Message and Data Rates

Message and data rates may apply based on your mobile carrier plan.

d. Data Sharing

We do not share SMS consent records, opt-in data, or mobile numbers with third parties for marketing or promotional purposes. Your number is used only for communications directly related to Titan’s services.

e. Privacy and Security

All mobile information is handled in accordance with applicable laws and carrier requirements under A2P 10DLC and the Telephone Consumer Protection Act (TCPA).

4. How We Share Information

We do not sell or rent your personal information. We may share limited information only as necessary to:

  • Facilitate services (e.g., scheduling, project management, insurance coordination)

  • Comply with legal or regulatory requests

  • Engage trusted third-party vendors under confidentiality agreements (e.g., payment processors, CRM systems, SMS service providers)

All third parties must adhere to data protection standards consistent with this Privacy Policy.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, or enforce agreements.

7. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to improve functionality and analyze usage patterns. You can adjust your browser settings to block or delete cookies, but doing so may limit certain features of our site.

8. Your Privacy Rights

You may request to:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing communications

  • Obtain details on how your data is processed

To exercise your rights, contact us at info@titanhrr.com.

9. Children’s Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use of our website or services after changes are posted constitutes your acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Titan Home Remodeling
📧 info@titanhrr.com
📞 (303) 219-0608
🌐 https://titanhrr.com